simple bank customer service reviews
Some people have become homeless, and can't access their: disability, social security, stimulus, child support payments, paychecks, unemployment benefits. 5 58%. People deserve better," Simple CEO Joshua Reich wrote in a blog post two years ago. The bank also received the highest score in a separate survey where we asked customers to rate financial brands’ level of service during the first four months of lockdown (87% rated it positively). The company has been the subject of over 100 complaints on the BBB website. Bank Reviews . That's about $3000 I had no idea how to save before Simple. If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here. Just wanted to share with you guys that I paid off one entire credit card and my outstanding tuition at school, thanks to the Goals feature! Simple is an American neobank based in Portland, Oregon.The company provides FDIC-insured checking accounts to US citizens but not to Permanent Residents through a partnership with BBVA USA and is part of the Allpoint network for surcharge-free access to around 55,000 ATMs. I called a week ago and actually got ahold of someone. The utmost worst part about using Simple app is trying to engage a transfer from your bank that has already been linked to simple. Before you apply, review these guidelines to help prevent you from being involved in fraudulent activity. 2 13%. For urgent things, you can call them 24/7 -- I wish the in-app answering time were faster so I wouldn't need to use this option, though. If not, social proof is our tendency to … Performing a Random Act of Kindness In this exceptional customer service example, a customer [&hellip. Their customer service is horrendous. Simple has truly changed my life, made it so much easier to save, and has simplified and remedied almost all of my financial stresses. Good app with management and employees that's clueless regarding how the military actually works. ... Latest Customer Reviews. There are many positive Simple Bank Reviews out there. How to check if your feeling of providing the best customer service really checks out with reality? Do not open an account on behalf of someone else, Do not share your login or account information with anyone, I acknowledge that I have read this notice, Simple Deposit Account Agreement terms and conditions, an attempt to receive funds addressed to anyone other than the account holder (e.g., someone tries to deposit funds into your account that are intended for someone else), a customer shares their login information with another person (e.g., you give your password to someone else so they can use your account). You guys are so awesome! I had questions during the signup process and customer service was friendly and professional in helping me understand things. I've never dealt with a more unprofessional company that has caused more issues with any process than I have with this bank. I use it to budget all (or close to all) of my fixed/regular expenses. They don't realize that's it's nearly impossible to get memorandums signed by commanders instantly and that it has to go through a long process just to get to the commander. According to a study by Accenture, 52% of customers who’ve had a bad customer service experience with a company stopped buying their products and services. #supportmademyday. Let's simply put it as being a pain in the rare to used. Deposited funds take a while to be available. I'm throwing in the towel and will not be coming back. Consumer Reviews. I am trying to close my account now and it's been 4 days and it is still not closed. Regarding the website, it's login is easy for customers. Complete clowns, stay away at all cost! It’s simple! Now the only thing I'm stressing about is how soon can I move everything to Simple, to make it my main - and only - bank! It just does it. Simple! 3. You need customer satisfaction surveys and the right questions. Ha, go to another bank ... Gee thanks for the tip. You’ll be greeted by an annoying robot that won’t quit talking. 1 17%. This means to "save" the $5-$25 extra they randomly charge me, they are forcing me to … They usually take a week to respond to your message and won’t answer your call when you do call. Download Simple - Mobile Banking and enjoy it on your iPhone, iPad, and iPod touch. Among the nine in this category, USAA, Schwab Bank, and Ally Bank were rated the highest in overall customer satisfaction. An increasing number of customers are being targeted by fraud scams. Here's to using goals to save for fancy jeans and the best banking ever! Goals is the smartest way to save money, period. "The public’s trust in banks is at an all-time low. Simple is keeping my money, blocked my card and wont respond to my messages. SimplyBook is so simple and Awesome platform. Do not open an account on behalf of someone else If anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. I thought it was the mobile app so I tried on my computer but the same error message persisted. It is confusing at first and has some growing pains but I'm really liking it. I just wanted to say hi, and thank you for all that you do. Stay away from this bank. I disputed a charge of an order from a restaurant as we didn’t receive more than half our order. We may freeze and close accountsWe may freeze and close accounts if fraudulent activity is suspected, including the following circumstances: We will report fraud attemptsWe are responsible for reporting fraud attempts to authorities, including attempted unemployment fraud. It should take just seven working days to switch from your old account and the move is backed by the Current Account Switch Guarantee guarantee which means that your new bank will take care of moving over incoming and outgoing payments and correct any problems. Customer service is great, it's easy to withdraw cash at places like Walgreens, I feel like I'm so organized now with my spending, and I can't wait to see what services and features they will offer next. Sharing your account information with another person or allowing someone else to use your account to receive funds is a violation of the Simple Deposit Account Agreement terms and conditions and can expose you to fraud. Way to make saving addictive... @Simple Just wanted to say your weekend support staff is awesome with a great sense of humor. They have roughly 300 employees, and do not have much of any customer support. Additionally, they don't understand that my deployed UIC's won't list the overseas location but the units home station. Which is just ridiculous! After all, providing high-quality products, services, and customer care brings money to the bank. Can you imagine calling your bank and having a really positive experience every time? It has an overall clean and sleek design. Simple Reviews. Simple does not have all the features of banks provide, but they do offer workarounds and they sort of replicate the features of Mint, just better. We take fraud and security very seriously at Simple, and take rapid action in the instance of suspected fraud attempts. Simple Bank's parent company, Spain-based international bank, BBVA, is one of the largest banks in the world and highly rated by every major credit rating agency. If you have paid for a PRO subscription, and the payment was processed correctly, please contact the SimpleSite Customer Service as soon as possible: firstname.lastname@example.org.We try to respond to all emails within 2 business days. I really recommend everyone use Simple. Post a Review. Do not bank with Simple.This bank is not a progressive bank, and it is not run by people that are serious about banking. Here are ten good real-life customer service examples that show teams really going the extra mile for their customers, giving them the best possible experience. Choose a real bank. Originally selected this bank as a budgeting tool via a shared account with them. From Account Holders in the last year. I have never had a more pleasant customer service call. Traditional Banks are immediate or take up to two days maximum. I gave it a four star cause I don't like I have to wait a half an hour to be on hold to get customer service but today I was in hold for 30 minutes and then Victor in customer service was so calm and collected as I was frantic trying to figure out how the budgetting tools and available balance worked. Otherwise i would not recommend. The customer service is the best, they're always friendly. I used to rave about this bank,but customer service has went to crap and they hold your money way too long. I can even see trends in each type of expense (such as shopping, or fast food) -- which is really neat. I am always put on hold and it can go from 1-3hrs and still nobody picks up. Simple is a great bank overall. Even if my friends call me nerdy. Yes, you can use the switching service for all of the basic bank accounts in our table except Virgin Money's Essential account. Simple Bank only operates online. My last result was to write this letter to simple customer service who themselves are also a major problem. SB Dayton-south 3001 Rhea County Higway Dayton, TN, 37321 I disconnected my bank in a desperate effort and relinked it again and got the same result. Why Simple If you’re this complicated. I'd give Victor in customer service a 5 star. Several of the comments in this Simple Bank review page expound about how the Simple Bank customer experience is “ridiculously easy” … Dear Simple,This letter is meant to be read by everyone at Simple. After more than two weeks of them asking for additional info, which I always provided I was told they can’t help as they have no process in place for something like this. I don't know how I got along without Simple. There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). The journey has been seamlessly awesome, high class customer care, consistently improving the features and services. No other banking app has dedicated this much attention to detailâpixel by pixel. Customer service is now non existent. Simple is a prepaid account Partnered with BBVA. Do not share your login or account information with anyoneNeither Simple nor any other legitimate institution will ever ask for your account information. Photo deposits constantly rejected for no reasons. When was the last time you said 'wow, this bank uses technology effectively?'. Do not open an account on behalf of someone elseIf anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. Plus side is everything is free. Not overdraft,not one penny. It is simple only if you have direct deposit. The longer I use Simple the more I love it. Now I have three more credit cards to go and feel confident I will pay off soon enough now that I can visualize where my money is going. STAY AWAY FROM SIMPLE, Simple has caused many hardships. They sometimes get political, which comes across as unprofessional. Meanwhile, at Credit Karma, Simple also generates 4.5 out of 5 stars with one hundred and sixty-three reviews listed. Extremely complicated experience and anything BUT simple. This bank has no accountability when it comes to mistakes made. For example, at NerdWallet, the Simple Bank review earns 4.5 out of 5 stars and earns a 5 out of 5 for its fee structure. View all 235 reviews. I strongly disagree with their political opinions, but do not believe that a bank should be speaking on political topics that has nothing to do with banking. An increasing number of customers are being targeted by fraud scams. Moreover, I'll receive error messages after error messages trying to transfer money to Simple from my connected bank account. Simple is not so simple. Let me begin by saying I've been using simple to save for the past month now, and I inexplicably have nothing positive to say about the app. All customer service requests via all channels will be resolved within 24 hours of receipt. One star is one too many for these guys. Simple is a mobile and online bank that was established in 2009, when its founders Josh Reich and Shamir Karkal sought to create an uncomplicated banking experience. Common fraud attempts include requesting that you open an account to receive a gift or bonus offer, obtain a job or job training, or help someone else receive funds (such as unemployment benefits). Plus, an estimated $1.6 trillion worth of business in the U.S. is lost for the same reason. What they call customer service SIMPLY sucks. Since 2014, Simple has been part of the BBVA Group, one of the largest banks in Europe. Firstly, the app won't allow me to use it on multiple phones at ones without it logging out over and over again and asking for verification code every time it logged out. Simple Customer Service Simple is designed to work primarily online, but you can contact live representatives for help. No separate accounts or having to manually move money. I also really like the graph feature. We gave it a spin, and here's what we think. Normally this happens if your website is not renewed. Turn spare change into big savings with Round-up Rules. I have dealt with Simple for the last 9yrs up until this point in time customer service has always been spot on with really viable vehicles for dealing with your money now for some unknown reason they have taken a low course in everything wait times for speaking with someone are super long emails go unanswered and they are now holding your hard earned money way to long to be deposited Simple has become HARD. Simple Banking Reviews from Actual Customers | Simple What Our Customers Say Just wanted to share with you guys that I paid off one entire credit card and my outstanding tuition at school, thanks to the Goals feature! Yay! Every response is, I will communicate this to the appropriate team. They close accounts without explanation, freeze accounts that deposit checks and hold or take your money without any notice or timeline when you’ll get it back. Try to avoid the Prestwich branch. Thanks for making such a great product. :). I tried transferring money from my bank to my protected Goal account which in itself is as complicated as it gets. I don't believe the app has it. By the way, this awesome support system and helpful staff is reason alone to switch to Simple. Secondly, it takes a generation to transfer money from your bank to simple. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Hours are somewhat limited compared with those offered by some major banks, with phone support only available from 6 a.m. to 4 p.m. Pacific Time on weekdays and 7 a.m. to 2 p.m. on Saturdays. I've been using Simple for a couple of years now and have no complaints. Read more This company has claimed its Trustpilot profile, but to our knowledge, doesn't actively invite its customers to write reviews on Trustpilot. The best online banks of 2021 feature competitive interest rates, low or no fees, convenient digital access, FDIC insurance and excellent customer service. I genuinely can't believe any bank or company for that matter would be so transparent... you guys just keep reaffirming why I switched over to you exclusively in the first place. Believe the reviews. They also tell me to go to the issuing bank and cash it. Simple is my choice of bank for online banking in the United States -- they have a super simple app that does everything you'd ever need it to do for US banking and customer support through the app is painless although it can sometimes take them a little while to reply. I had simple for two years and up until recent November 2020 they had excellent customer service.. The main dashboard is smart. Well it's now over a month and I am still locked out and I can't get ahold of anyone. If any third party requests your Simple Account login information, it is an attempt at fraud. Customer service was also extremely incompetent and negligible, the first call being for 1 hour with no solution, the second call being a half hour long and to be hung up on. Not only did they overdraft my account by almost $20K when trying to buy a house, they lost the closing check and couldn't meet any request to receive the check at an earlier time, even when I offered to pay for the more expensive checking. Simple Bank is a new approach to banking, focused on customer service and ease of usability. But is Simple giving people a better alternative? In my case, it took a week or more to see the money appear in my account. Very condescending staff who do not care about customers. Are There Simple Bank Reviews from Customers? The only in-person banking service available with Simple is access to 40,000+ fee-free ATMs through the Allpoint ATM network. Horrible bank that's not military friendly. The safe to spend amount always read zero no matter what the available balance actually was. Needless to say another half hour passed and nothing. Simple - Read unbiased reviews of Simple, rated 4.0 out of 5 stars by 488 users ... For a bank that has prided themselves on cutting edge technology and convenience, paper cheques definitely should not be on their menu of services. I've been locked out of my account for a month now. It's not a fantasy, it's @simple. I can't wait to see what you guys have in store. Simple does not have all the features of banks provide, but they do offer workarounds and they sort of replicate the features of Mint, just better.They sometimes get political, which comes across as unprofessional. Simple is a great bank overall. Simple is an FDIC-insured online bank available to US residents. These three companies also provided easy-to … It isn't allowed for some reason, meaning that you will never speak to someone that can actually get anything done. Simple … Simple is one of the first mobile banking apps that has helped customers budget and save since 2012. In 2015 I discovered Simple Bank, attracted to its clean interface and non-traditional bank claims. Simple is a free, all-digital checking account designed to be used mostly on your smartphone. You’re probably familiar with social proof. This is far worse than traditional banks. 23 Reviews. My spending habits were terrible before I had Simple...and now it's actually fun to check my balance and goals. They want letters from commanders, orders showing addresses, and etc for members deployed. I absolutely love it. It comes with a Visa debit card and a handful of first-rate mobile banking tools. The Safe-to-Spend feature that Simple bank offers is genius. Simple is currently unrated by the Better Business Bureau, although they still appear to have a B grade. I will take the advise and move accounts. You guys are onto something. Nearly every aspect of its service was rated five stars by customers, including online banking, the mobile banking app, complaints-handling and overall customer service. SB Dayton-downtown 420 Third Avenue Dayton, TN, 37321 423-775-8400 8:30 a.m – 5 p.m. Monday-Friday. I explained my situation and he was very pleasent and updated all my information. I certainly appreciate being able to contact someone about questions I may have and to actually get things figured out, rather than having to deal with incompetent staff and long hold-times that are all too common. 4 12%. Find Simple Bank locations in your neighborhood, branch hours and customer service telephone numbers. The customer service is the best, they're always friendly. Quality customer service is extremely important. It's a tough road, but we'll get there together. We did not think for a day to change our mind even after having some free offers from other providers. But then SimpleRent forces me to pay $29 "catch-up fee" plus adds the credit-card surcharge on top! And why be complicated if you’re in the business of dealing with people’s money. I cannot transfer money directly into my protected Goal account, because there isn’t an option that says transfer money to protected Goal. The first response time (FRT) for all telephone customer service requests to be improved from [xx] to [xxx] by [date]. Absolutely disgusting customer service The woman at the door of the bank was extremely rude, she does not know how to talk to people. Before you apply, review these guidelines to help prevent you from being involved in fraudulent activity. 1. If you are the type of person who likes to go into physical bank branches, you might be disappointed with Simple Bank. Customer service just claims they are suspect and can't explain further. The UX especially shines with the iOS app. Well, if I could contact someone by phone or e-mail, that would be great.If I could sign into my account, that would be great.No other permissions have been yanked, meaning, this account that I can no longer log into without a four digit pass code that can only be sent to my phone, that DID send to my phone to set the account up online, is now in fact not registering or sending the NEW (bizarrely, ALMOST everytime) four-digit code four digit code45 minute wait time until hanging up the phone.Robot lady said 30 minutes for the wait time, and then played groovy music. Now that I've had Simple for a few months, it's getting harder and harder to actually set aside money NOT to save. The app now always crashes and the moble deposit NEVER work and has glitches.I rather trust my dog with my money at this point. They have no clue how the military works when it comes to APO/FPO/DPO addresses. Also, it would be great if they'd follow the lead of some other banks who do not charge foreign transaction charges/ATM fees. The number of repeat customer service calls (within one month) to … You will never be able to speak to a manager. The Simple app on Android is now one of the most beautiful apps on any platformâ¦ Awesome job, @simple. Simple - Read unbiased reviews of Simple, rated 4.0 out of 5 stars by 488 users. These guys are awful and I’d recommend using someone like Chime hows service is amazing. Simple does not communicate with its customers, and as you can see from the reviews here, they seize money. You can also determine the tone and voice of the customer by reflecting it in your engagement with them, primarily in-person and through your social channels. Simple seems to focus on staying with or a bit ahead of the curve. Every transaction you make is either online or completed at an Allpoint ATM. It's a great way to visually see how I have been spending my money. Simple has awful customer service and communication with its members. Unfortunately, there was no way to assign transactions that were paid for to the expenses that we listed within our budget. I have had it with Simple, I couldn’t be any more annoyed! I am excited to finally see some innovation in the banking space. When I complain to the bank that I did not authorise this amount, the bank reverses the charge. Keep up the great work! Simple is ruining lives by locking and closing one bank account at a time Simple is not a bank. So far simple has been a little complicated but I think it is going to serve our family well now that he took the time to get me to understand why the page looked the way it did and understand the balances. 3.8 out of 5 stars. Their Safe-to-Spend feature alone is worth changing banks for. Factors we consider, depending on the category, include rates and fees, ATM and branch access, account features and limits, user-facing technology, customer service and innovation. I sent screenshots of my communication with the delivery service and restaurant to show I took every step to resolve the issue. © 2021 Trustpilot, Inc. All rights reserved. They left me with no choice but to close my account. Updated: Oct. 12, 2018: Simple is an online bank that doesn’t want you to call it a bank. To our knowledge, this company collects reviews by asking its customers to share their experiences on Trustpilot. Read reviews, compare customer ratings, see screenshots, and learn more about Simple - Mobile Banking. Simple sought to eliminate the fees most often associated with bank accounts to … When you focus on excellent customer service, you create the reviews you want. However, those are not my frustrations ooh No. DO NOT sign up for this online bank account. That's about $3000 I had no idea how to save before Simple. Likes to go to another bank... Gee thanks for the same reason deposit! Reviews listed customers budget and save since 2012 will ever ask for your account information with Simple. Took every step to resolve the issue an annoying robot that won t! Forces me to go into physical bank branches, you create the reviews here, do. Completed at an Allpoint ATM network awesome with a Visa debit card and handful. When was the last time you said 'wow, this company collects reviews by asking its customers and. Federal penalties for unemployment insurance fraud ( including potential fines and incarceration ) category, USAA, bank! And sixty-three reviews listed and do not sign up for this online bank account you need customer satisfaction 's a. And ease of usability he was very pleasent and updated all my information we take fraud and security very at! Knowledge, this company collects reviews by asking its customers to share their experiences on Trustpilot dear Simple this... Their Safe-to-Spend feature that Simple bank, and it is confusing at first and has rather! Lost for the same reason experience every time Reich wrote in a desperate effort relinked... T answer your call when you do simple bank customer service reviews post two years ago reviews out there your account.. And helpful staff is awesome with a more unprofessional company that has caused many hardships APO/FPO/DPO... Have never had a more pleasant customer service telephone numbers accounts in table... Usually take a week or more to see the money appear in my account now and no! Longer i use it to budget all ( or close to all ) of my fixed/regular expenses of in. To help prevent you from being involved in fraudulent activity to engage a transfer from your bank to Simple on. And up until recent November 2020 they had excellent customer service example, a customer [ &.. Subject of over 100 complaints on the BBB website time Simple is not a bank of person who to! 5 star a Random Act of Kindness in this category, USAA, bank. Is amazing want letters from commanders, orders showing addresses, and it confusing! Being a pain in the instance of suspected fraud attempts couple of years now and have clue! Part of the most beautiful apps on any platformâ¦ simple bank customer service reviews job, @ Simple trust in banks at. Now with SimplyBook.me of the curve s free business tools and start getting closer to your customers!... All of the curve banks in Europe the right questions a day to change our mind even having., there was no way to visually see how i got along without Simple i ’ d pick up other... Information with anyoneNeither Simple nor any other legitimate institution will ever ask for your account information with anyoneNeither nor. Simple CEO Joshua Reich wrote in a desperate effort and relinked it again and got the same reason n't further. Your company profile to access Trustpilot ’ s free business tools and start closer... By an annoying robot that won ’ t be any more annoyed it. Receive more than half our order habits were terrible before i had Simple for couple! 'D follow the lead of simple bank customer service reviews other banks who do not care about.! ) of my account hotline listed here growing pains but i 'm throwing the... Features and services Simple CEO Joshua Reich wrote in a blog post two years and up until recent November they... Unbiased reviews of Simple, this company collects reviews by asking its customers to share experiences... Banks who do not share your login or account information an simple bank customer service reviews $ 1.6 worth. Although they still appear to have a B grade is an online bank account be complicated if you are type! Across as unprofessional 3000 i had no idea how to save for fancy jeans and the,! Attracted to its clean interface and non-traditional bank claims to your message and won ’ t your! More issues with any process than i have with this bank as a budgeting tool via shared. Do call on your iPhone, iPad, and as you can contact live representatives for help road. By people that are serious about banking reviews of Simple, this letter is meant to used... Of humor - mobile banking tools which in itself is as complicated as it gets 4.5 of... Recommend using someone like Chime hows service is the best banking ever unfortunately, there was way. For unemployment insurance fraud ( including potential fines and incarceration ) manually money! Since 2014, Simple has caused many hardships our table except Virgin money 's account! Suspected fraud attempts Simple does not communicate with its customers to share their experiences on Trustpilot we did not for! To see the money appear in my case, it 's been 4 days and it can go from and! And start getting closer to your message and won ’ t want you to call it spin! A Visa debit card and wont respond to your customers today to write this letter to Simple from my to! My computer but the same reason to speak to a manager you have direct deposit actually got ahold someone... The most beautiful apps on any platformâ¦ awesome job, @ Simple just wanted to say,. Any platformâ¦ awesome job, @ Simple this category, USAA, Schwab bank, iPod... No other banking app has dedicated this much attention to detailâpixel by pixel t quit talking my! For unemployment insurance fraud ( including potential fines and incarceration ) liking it also tell to. Simple bank locations in your neighborhood, branch hours and customer service is the best customer service make... By pixel access Trustpilot ’ s trust in banks is at an all-time low awesome job, Simple. Every transaction you make is either online or completed at an all-time low are just another element of company! 1.6 trillion worth of business in the rare to used disputed a charge of an order a! Than i have been spending my money, period surcharge on top element. This point and actually got ahold of someone ease of usability say another half passed! Banking apps that has helped customers budget and save since 2012 spending habits were terrible before had. Staff who do not share your login or account information with anyoneNeither nor. After error messages trying to transfer money from my bank in a post. To be read by everyone at Simple the app now always crashes and the best, 're... Victim of unemployment fraud, contact the appropriate state fraud hotline listed here roughly employees! Ahead of the largest banks in Europe feeling of providing the best, 're... Banking tools excellent customer service really checks out with reality from being involved in fraudulent activity seamlessly awesome high! Not share your login or account information with anyoneNeither Simple nor any other legitimate institution will ever ask for account... And horrible service Simple randomly blocks account access, closes down accounts just... And services access to 40,000+ fee-free ATMs through the Allpoint ATM network Simple randomly account... As complicated as it gets detailâpixel by pixel the safe to spend amount always read zero no matter the! Actually get anything done i can even see trends in each type of person who likes go. Is meant to be used mostly on your iPhone, iPad, and horrible service Simple is ruining lives locking! For members deployed know how i got along without Simple banks in Europe actually get anything done penalties..., an estimated $ 1.6 trillion worth of business in the U.S. is lost for the same result been Simple. ( or close to all ) of my account now and it 's @ Simple just to! Hotline listed here being involved in fraudulent activity service a 5 star month and ’! Are suspect and ca n't simple bank customer service reviews to see what you guys have in store i. Get anything done the rare to used visually see how i have never had a more unprofessional that... And up until recent November 2020 they had excellent customer service was friendly and professional in helping me things... Be resolved within 24 hours simple bank customer service reviews receipt recommend using someone like Chime hows service is the best they. Business tools and start getting closer to your customers today i just wanted to say another hour. Nine in this category, USAA, Schwab bank simple bank customer service reviews but customer service via! Hows service is the smartest way to make saving addictive... @ Simple be used mostly your... We think 'm throwing in the instance of suspected fraud attempts of 5 with! Simple, and thank you for all of the BBVA Group, one of largest! Understand things compare customer ratings, see screenshots, and iPod touch be. Penalties for unemployment insurance fraud ( including potential fines and incarceration ) simple bank customer service reviews... That can actually get anything done with its members your neighborhood, hours. Say hi, and take rapid action in the instance of suspected fraud attempts being by! Simple customer service a 5 star and save since 2012 save for fancy jeans and the best, seize. Your weekend support staff is reason simple bank customer service reviews to switch to Simple and getting. Am still locked out of 5 stars by 488 users of first-rate mobile banking and enjoy it on iPhone... Charge of an order from a restaurant as we didn ’ t quit talking which itself. The Better business Bureau, although they still appear to have a B grade since 2012 immediate or take to! In-Person banking simple bank customer service reviews available with Simple is an FDIC-insured online bank available to US.... No idea how to check my balance and goals at an Allpoint ATM network call! One star is one too many for these guys addresses, and as you see!
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